Privacy Policy for CSI Plumbing

Last Updated: December 4, 2024

At CSI Plumbing, your privacy is our top priority. The following Privacy Policy outlines how we collect, use, and protect your personal information when you interact with us online or offline, including when you use our website or social media channels.

1. Information We Collect

We may collect the following types of personal information when you contact us or fill out a form:

  • Name
  • Address
  • Email address
  • Phone number
  • Details about your plumbing issue

We also collect non-personal information such as browser type, device information, and website usage data to improve our services.

2. How We Use Your Information

The information we collect is used for:

  • Providing you with plumbing services and responding to inquiries.
  • Scheduling appointments and follow-ups.
  • Sending important service updates or promotional offers (you can opt out anytime).
  • Improving our website and customer experience.

3. How We Protect Your Information

We use industry-standard security measures to protect your personal information. This includes encrypted storage, secure servers, and limited access to authorized personnel only.

4. Sharing Your Information

We do not sell or rent your personal information to third parties. We may share your information:

  • With service providers who assist us in delivering our services (e.g., scheduling systems or payment processors).
  • When required by law or to comply with legal processes.

5. Cookies and Tracking

Our website may use cookies and similar technologies to enhance your browsing experience. These tools collect non-personal data to analyze website traffic and improve functionality. You can disable cookies in your browser settings if desired.

6. Your Rights

You have the right to:

  • Access, update, or delete your personal information.
  • Opt out of receiving promotional emails or calls.
  • Contact us with any privacy-related questions or concerns.

7. Changes to This Policy

We may update this Privacy Policy as needed. Any changes will be posted on this page with the updated date.

8. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:

  • Phone: 972-351-9041
  • Email: csinc04@hotmail.com
  • Address: Midlothian, TX 76065

By using our services, you agree to this Privacy Policy. Thank you for trusting CSI Plumbing with your plumbing needs!